Refund policy

Shipping Methods:
We provide fast shipping across all Egypt through trusted courier companies.

Delivery Time:

  • Cairo: 1‑3 business days

  • Other governorates: 3‑7 business days

Shipping Cost:

  • Free shipping on orders over  1000 EGP

  • For orders below this amount, a small shipping fee will be added at checkout

Payment Methods:

  • Cash on Delivery (COD)

  • Bank transfer / Vodafone Cash depending on your choice

Order Tracking:
You will receive a tracking number once your order is shipped so you can follow your order step by step.

Important Notes:

  • We try to deliver orders as fast as possible, but some delays may occur due to external factors like weather or public holidays.

  • Please make sure your information is correct to avoid any delivery issues.